Frequently Asked Questions
Are the seats assigned?
No, tickets for this event are general seating. If you have any special seating needs, please contact the Arden's box office at [email protected].
How do I get to the Arden Theatre Company?
Arden Theatre Company is conveniently located at 40 N. 2nd Street, between Market and Arch Streets in Old City Philadelphia. They are next to historic Christ Church and half a block north of the Market-Frankford Line’s 2nd Street stop.
Where can I park?
Ample parking is available near the Arden at a variety of lots and garages, all within a half-mile walking distance of the theatre in the Old City neighborhood. This map shows all currently available parking lots in the area. You can manage length of time and payment for your street parking through the meterUP App. For more information, visit the meterUP website. Or, download the app directly to your iPhone or Android.
How does the pay-what-you-wish night work?
WHYY is grateful for our partnership wih Arden Theatre Company and its offer to do a special production of King Hedley II for the WHYY community. There is no cost to attend the event, but donations of all amounts are welcome. You can make a gift when you register, or do so during the event via cash, credit card or check. Thank you for your consideration.
Is the Arden wheelchair accessible?
The Arden aims to seat all patrons in locations that will make their theatre experience comfortable and enjoyable. They offer seating accommodations to patrons who use wheelchairs or have other accessibility requests, such as the need for an aisle seat, or to sit close due to concern with stairs or hearing/vision loss. Patrons who use a wheelchair can transfer to a theatre seat, or may remain in their chair and request for a seat to be removed. Contact the Box Office at 215.922.1122 or email at [email protected] so that we can assist you with purchasing wheelchair accessible seating.
Are there hearing enhancement devices?
The Arden offers Assistive Listening Devices (ALD's). ALD's amplify the sound coming from onstage and eliminates unwanted ambient noise. Any patron can use this service with a device and headphones provided by Ardent staff. Patrons with hearing aids that have a t-coil setting are also able to borrow an ALD along with a personal neck loop that will connect the device to your hearing aids once the t-coil setting is enabled. Should you wish to borrow an ALD during your visit to the Arden, check in with the Box Office when you arrive to request one. Please note you will need to hand in proof of identification to borrow a device that will be returned to you after the performance.
If you have any other questions, please contact Donor Relations at [email protected] or by calling (215) 351-2272 during regular business hours.
